Description

Customer Education Content Development Checklist

Customer Education Content Development Checklist: Empower Customers, Drive Success.

The Customer Education Content Development Checklist is a strategic toolkit for B2B marketing and customer success teams committed to delivering meaningful, scalable learning experiences. Whether you’re building a product academy, enhancing onboarding, or reducing support volume, this 70+ step checklist ensures every piece of content is useful, accessible, and impactful.

Designed with enterprise marketing professionals and SaaS teams in mind, this checklist helps you bring structure to the entire content lifecycle—from planning and scripting to delivery and iteration. More than just a list, it’s a blueprint for making your customers more confident, more capable, and more loyal. Give them the education they need—and unlock the growth you want.

Stratridge offers nearly 100 Marketing Checklists spanning every aspect of enterprise marketing. Paid members can download this and all the other marketing checklists.