Stratridge

DIY Marketing

Listening That Leads: Voice of the Customer in Product Marketing

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Description

When your users speak, your product roadmap should listen.

Today’s most successful products aren’t just built on innovation—they’re shaped by insight. And the most powerful insights don’t come from competitors or consultants—they come from your customers. But feedback isn’t just something you collect; it’s something you cultivate, analyze, and activate.

A well-designed Voice of the Customer (VoC) program goes beyond satisfaction surveys. It fuels product development, sharpens positioning, unlocks messaging clarity, and builds lasting trust. For product marketers, VoC is the bridge between user truth and market-winning strategy.

This Product Marketing guide is available for download to paid subscribers.

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