Stratridge

Enterprise Marketing
Insights

The First 90 Days as a Product Marketing Leader in a Tech Startup

The First 90 Days as a Product Marketing Leader in a Tech Startup

Here is a structured approach to successfully establishing your product marketing function during the critical first 90 days at a tech startup. Each step includes specific actions, tips for execution, and expected outcomes to help you build a strong foundation for long-term success.

Phase 1: Discovery and Assessment (Days 1-15)

Step 1: Conduct stakeholder interviews

Timeline: Days 1-7

Actions:

  1. Schedule 30-45 minute interviews with key stakeholders:
  • Your direct manager
  • CEO/Founder
  • Product leadership
  • Sales leadership
  • Marketing leadership
  • Customer success leadership
  • Engineering leadership
  • 2-3 top-performing sales representatives
  • 1-2 customer-facing support team members
    1. Prepare a consistent set of questions to ask each stakeholder:
  • What are the company’s top priorities for the next 6-12 months?
  • How do you define product marketing’s role in the organization?
  • What are your expectations for product marketing?
  • What’s working well that should be maintained or expanded?
  • What gaps or challenges need to be addressed?
  • How would you measure product marketing’s success?
  • What resources or information can you share to help me get up to speed?
    1. Document key themes and insights from each conversation.
    2. Identify areas of alignment and misalignment across stakeholders.

Implementation Ideas:

  • Listen more than you speak.
  • Note both explicit requests and implicit needs.
  • Pay attention to politics and team dynamics.
  • Look for quick wins mentioned by multiple stakeholders.
  • Send a brief thank you note after each meeting, summarizing key points.

Expected outcome:

  • A comprehensive understanding of expectations and priorities
  • Initial relationship building with key stakeholders
  • Identification of potential early wins
  • Recognition of organizational politics and dynamics

Step 2: Review existing product marketing assets and processes

Timeline: Days 3-10

Actions:

  1. Gather and organize all existing product marketing materials:
  • Messaging and positioning documents
  • Buyer personas and customer journey maps
  • Sales enablement materials
  • Competitive intelligence
  • Go-to-market plans
  • Launch playbooks
  • Market research reports
  • Product content (website, blog posts, white papers)
    1. Assess the current state of each asset category:
  • Completeness and quality
  • Recency and relevance
  • Alignment with current business goals
  • Usage and effectiveness
  • Gaps and opportunities
    1. Evaluate existing processes (formal or informal):
  • Product launch
  • Sales enablement
  • Competitive intelligence
  • Market research
  • Messaging development
  • Cross-functional communication
    1. Document the current product marketing tech stack and tools.

Implementation Ideas:

  • Ask for access to shared drives, content management systems, and knowledge bases.
  • Request examples of recent launches or campaigns.
  • Speak with content creators to understand development processes.
  • Look for patterns in how materials are structured and delivered.

Expected outcome:

  • Inventory of existing assets and their quality
  • Understanding of current processes and workflows
  • Identification of critical gaps and immediate improvement opportunities
  • Baseline for measuring future progress

Step 3: Analyze customer and market insights

Timeline: Days 5-12

Actions:

  1. Review available customer data:
  • Customer interviews and feedback
  • Usage analytics
  • NPS or satisfaction scores
  • Support ticket themes
  • Win/loss analysis
  • Churn reasons
    1. Examine market and competitive information:
  • Market size and growth rate
  • Competitive landscape
  • Market trends and shifts
  • Industry analyst reports
  • Recent competitor moves
    1. Assess the product’s current position in the market:
  • Market share and trajectory
  • Differentiation factors
  • Customer perception
  • Value proposition effectiveness
    1. Identify gaps in customer and market understanding.

Implementation Ideas:

  • Look for quantitative and qualitative data.
  • Speak with customer-facing teams for their frontline insights.
  • Compare internal perceptions with external realities.
  • Note areas where data is missing or outdated.

Expected outcome:

  • Deeper understanding of customer needs and pain points
  • Clear view of the competitive landscape
  • Identification of market opportunities and threats
  • Assessment of current positioning effectiveness

Step 4: Synthesize findings and identify priorities

Timeline: Days 13-15

Actions:

  1. Consolidate insights from stakeholder interviews, asset review, and market analysis.
  2. Identify common themes and critical gaps.
  3. Create a SWOT analysis for the current product marketing function:
  • Strengths: What’s working well that should be maintained?
  • Weaknesses: What gaps or issues need addressing?
  • Opportunities: Where could product marketing add significant value?
  • Threats: What risks could undermine product marketing’s effectiveness?
    1. Prioritize needs based on:
  • Business impact
  • Urgency
  • Feasibility
  • Resource requirements
  • Stakeholder expectations

Implementation Ideas:

  • Look for patterns and recurring themes across different sources.
  • Consider both short-term needs and long-term strategic requirements.
  • Balance addressing immediate pain points with building sustainable capabilities.
  • Focus on areas where product marketing can make unique contributions.

Expected outcome:

  • Comprehensive assessment of the current state
  • Prioritized list of opportunities and challenges
  • Foundation for strategic planning
  • Clarity on immediate vs. long-term priorities

Phase 2: Strategic Planning (Days 16-30)

Step 5: Define your product marketing vision and strategy

Timeline: Days 16-20

Actions:

  1. Articulate a clear vision for product marketing in your organization:
  • Core purpose and mission
  • Strategic value proposition
  • Long-term aspirations
    1. Develop strategic objectives aligned with company goals.
    2. Define key result areas for product marketing:
  • Market intelligence and insights
  • Positioning and messaging
  • Sales enablement
  • Go-to-market execution
  • Customer understanding
  • Product adoption and success
    1. Establish success metrics for each key result area.

Implementation Ideas:

  • Align your vision with company strategy and culture.
  • Make objectives specific, measurable, and time-bound.
  • Focus on business outcomes rather than activities.
  • Consider both lagging indicators (results) and leading indicators (activities).

Expected outcome:

  • Clear direction for product marketing
  • Alignment with broader company objectives
  • Framework for measuring success
  • Foundation for communicating product marketing’s value

Step 6: Develop your resource and organizational plan

Timeline: Days 17-22

Actions:

  1. Assess current and required resources:
  • Team structure and roles
  • Budget needs
  • Technology requirements
  • External partner needs
    1. Design an optimal organizational structure:
  • Immediate team configuration
  • Future growth model
  • Reporting relationships
  • Cross-functional touchpoints
    1. Create a hiring plan if additional headcount is needed.
    2. Identify technology and tool requirements.

Implementation Ideas:

  • Consider both immediate needs and scalability.
  • Develop multiple scenarios based on different resource levels.
  • Look for opportunities to leverage existing company resources.
  • Build a business case for critical resource needs.

Expected outcome:

  • Clear understanding of resource requirements
  • Scalable organizational design
  • Prioritized hiring and technology plan
  • Business case for necessary investments

Step 7: Design core processes and workflows

Timeline: Days 21-26

Actions:

  1. Develop or refine essential product marketing processes:
  • Product launch framework
  • Go-to-market planning
  • Messaging and positioning development
  • Competitive intelligence gathering
  • Sales enablement creation and distribution
  • Market research methodology
  • Customer feedback collection
    1. Create process documentation including:
  • Purpose and objectives
  • Step-by-step workflows
  • Roles and responsibilities
  • Templates and examples
  • Review and approval gates
  • Timeline and dependencies
    1. Design integration points with other departments’ processes.

Implementation Ideas:

  • Balance thoroughness with practicality for a startup environment.
  • Involve stakeholders in process design to ensure adoption.
  • Create visual workflows for complex processes.
  • Design for current needs but build in scalability.

Expected outcome:

  • Standardized, repeatable processes
  • Clear cross-functional workflows
  • Foundation for consistent execution
  • Efficiency through templated approaches

Step 8: Create a 90-day implementation roadmap

Timeline: Days 25-30

Actions:

  1. Develop a phased implementation plan:
  • Immediate actions (Days 31-45)
  • Medium-term initiatives (Days 46-75)
  • Long-term projects (Days 76-90+)
    1. Include specific milestones and deliverables for each phase.
    2. Identify dependencies and resource requirements.
    3. Establish a measurement framework to track progress.
    4. Develop a stakeholder communication plan.

Implementation Ideas:

  • Include quick wins in each phase to build momentum.
  • Be realistic about what can be accomplished with available resources.
  • Build in flexibility to adjust as you learn more.
  • Consider both process development and tangible deliverables.

Expected outcome:

  • Clear implementation roadmap
  • Balanced portfolio of initiatives
  • Realistic timeline with milestones
  • Framework for tracking and communication

Phase 3: Quick Wins and Foundation Building (Days 31-60)

Step 9: Execute high-impact quick wins

Timeline: Days 31-45

Actions:

  1. Implement 2-3 high-visibility, high-impact initiatives:
  • Refresh outdated sales materials
  • Create a competitive battle card
  • Develop a simple messaging framework
  • Establish a regular sales enablement communication
  • Create a basic product marketing scorecard
    1. Document the impact of these quick wins.
    2. Communicate successes to key stakeholders.

Implementation Ideas:

  • Choose initiatives that address clearly recognized pain points.
  • Focus on quality rather than quantity.
  • Gather feedback throughout the process.
  • Ensure deliverables are highly usable and accessible.

Expected outcome:

  • Demonstrated value of product marketing
  • Increased credibility with stakeholders
  • Practical improvements to current operations
  • Foundation for larger initiatives

Step 10: Develop a messaging and positioning framework

Timeline: Days 35-50

Actions:

  1. Assess current positioning and messaging effectiveness.
  2. Conduct workshops with key stakeholders to gather input.
  3. Create a comprehensive framework including:
  • Market category definition
  • Target audience segments
  • Unique value proposition
  • Key differentiators
  • Core messaging pillars
  • Supporting proof points
  • Feature-to-benefit mapping
    1. Test messaging with sales teams and customer-facing staff.
    2. Refine based on feedback.

Implementation Ideas:

  • Ground your framework in customer needs and pain points.
  • Focus on differentiation, not just features.
  • Use simple, clear language.
  • Create modular components that can be combined for different use cases.

Expected outcome:

  • Consistent, compelling messaging
  • Alignment across all customer-facing teams
  • Foundation for all marketing communications
  • Framework that scales across products and segments

Step 11: Establish a competitive intelligence system

Timeline: Days 40-55

Actions:

  1. Audit current competitive knowledge and gaps.
  2. Develop a structured approach for gathering competitive intelligence:
  • Sources and methods
  • Collection frequency
  • Analysis framework
  • Distribution mechanism
    1. Create initial competitive battle cards for top competitors.
    2. Implement a system for ongoing updates and insights.
    3. Train relevant teams on using competitive intelligence effectively.

Implementation Ideas:

  • Focus on actionable intelligence, not just information collection.
  • Include both product and go-to-market competitive information.
  • Establish a regular cadence for updates.
  • Make competitive insights accessible and usable for sales teams.

Expected outcome:

  • Systematic competitive intelligence process
  • Actionable competitive insights for sales and product teams
  • Increased win rates against key competitors
  • Early warning system for competitive moves

Step 12: Design and implement a sales enablement framework

Timeline: Days 45-60

Actions:

  1. Assess current sales enablement needs through interviews and surveys.
  2. Develop a structured sales enablement approach:
  • Content types and formats
  • Development and review process
  • Distribution and access methods
  • Feedback collection mechanism
  • Usage tracking and optimization
    1. Create or refresh critical sales enablement materials.
    2. Establish regular enablement touchpoints with sales teams.
    3. Implement a system for measuring effectiveness.

Implementation Ideas:

  • Focus on quality and usability rather than quantity.
  • Involve sales representatives in design and testing.
  • Establish clear ownership for different components.
  • Create templated approaches for efficiency and consistency.

Expected outcome:

  • Comprehensive sales enablement framework
  • Improved sales team effectiveness
  • Consistent customer messaging
  • Mechanism for continuous improvement

Phase 4: Scaling and Optimization (Days 61-90)

Step 13: Develop a comprehensive go-to-market playbook

Timeline: Days 61-75

Actions:

  1. Document a standard go-to-market approach:
  • Planning timeline and milestones
  • Required deliverables and assets
  • Cross-functional responsibilities
  • Launch phases and activities
  • Success metrics and measurement
    1. Create templates for key components:
  • Launch plans
  • Readiness assessments
  • Communications plans
  • Training materials
  • Retrospective framework
    1. Test the approach with an upcoming launch.
    2. Refine based on feedback and results.

Implementation Ideas:

  • Design for different launch types and sizes.
  • Include clear decision gates and accountability.
  • Build in flexibility for startup environments.
  • Focus on coordination and alignment across functions.

Expected outcome:

  • Standardized go-to-market process
  • Improved launch execution
  • Reduced last-minute scrambling
  • Framework for measuring launch success

Step 14: Implement a voice of customer program

Timeline: Days 65-80

Actions:

  1. Design a systematic approach for capturing customer insights:
  • Customer interview program
  • Feedback collection mechanisms
  • Win/loss analysis process
  • Usage data analysis
  • Customer advisory board
    1. Establish processes for synthesizing and sharing insights.
    2. Create feedback loops to product, marketing, and sales teams.
    3. Implement tracking and measurement of customer insights impact.

Implementation Ideas:

  • Leverage existing customer touchpoints when possible.
  • Balance qualitative and quantitative insights.
  • Create digestible formats for sharing findings.
  • Connect insights directly to action items.

Expected outcome:

  • Systematic customer intelligence gathering
  • Deeper understanding of customer needs
  • Data-driven decision making
  • Improved product-market fit

Step 15: Create a measurement and reporting framework

Timeline: Days 70-85

Actions:

  1. Finalize key performance indicators for product marketing:
  • Activity metrics
  • Output metrics
  • Impact metrics
  • Lagging indicators
    1. Implement tracking mechanisms for each metric.
    2. Develop a regular reporting cadence and format.
    3. Create dashboards for different stakeholder groups.
    4. Establish processes for analysis and action planning.

Implementation Ideas:

  • Focus on metrics that directly tie to business outcomes.
  • Balance comprehensiveness with simplicity.
  • Design reports for specific audience needs.
  • Include both quantitative and qualitative measures.

Expected outcome:

  • Clear demonstration of product marketing’s impact
  • Data-driven optimization of activities
  • Alignment on success definitions
  • Foundation for resource justification

Step 16: Conduct 90-day review and plan next phase

Timeline: Days 85-90

Actions:

  1. Assess progress against your initial 90-day plan:
  • Accomplishments and milestones
  • Remaining gaps and challenges
  • Lessons learned
  • Resource utilization
    1. Gather feedback from key stakeholders.
    2. Develop a plan for the next 90 days:
  • Strategic priorities
  • Key initiatives
  • Resource needs
  • Success metrics
    1. Present accomplishments and future plans to leadership.

Implementation Ideas:

  • Be honest about both successes and challenges.
  • Focus on business impact, not just activities completed.
  • Connect future plans to company strategic objectives.
  • Celebrate wins and recognize contributors.

Expected outcome:

  • Clear demonstration of initial impact
  • Stakeholder alignment on future direction
  • Documented lessons and insights
  • Momentum for continued development

Tools and Templates

To support your implementation, consider developing these essential tools:

Assessment Tools

  • Stakeholder interview guide
  • Product marketing audit template
  • Competitive analysis framework
  • Asset inventory spreadsheet

Planning Templates

  • 90-day roadmap template
  • Resource planning worksheet
  • Process development framework
  • Communication planning tool

Execution Resources

  • Messaging and positioning template
  • Sales enablement catalog
  • Go-to-market checklist
  • Launch readiness assessment

Measurement Frameworks

  • Product marketing scorecard
  • KPI tracking dashboard
  • Retrospective template
  • ROI calculation tools

Critical Success Factors

As you work through your first 90 days, keep these success factors in mind:

Balancing Strategic and Tactical Needs

  • Build long-term capabilities while delivering immediate value
  • Connect tactical activities to strategic objectives
  • Communicate both short and long-term visions
  • Create systems that scale while addressing current needs

Managing Stakeholder Expectations

  • Set realistic timelines and deliverables
  • Communicate progress regularly
  • Be transparent about trade-offs and constraints
  • Deliver on commitments consistently

Adapting to Startup Realities

  • Embrace flexibility and iteration
  • Focus on high-impact activities with limited resources
  • Build processes that accommodate rapid change
  • Balance rigor with agility

Demonstrating Value Continuously

  • Track and communicate both results and activities
  • Connect product marketing work to business outcomes
  • Gather and share stakeholder feedback
  • Celebrate successes and acknowledge contributors

The first 90 days as a product marketing leader establish the foundation for your function’s success. By following this structured approach, you’ll build critical capabilities, deliver meaningful value, and position product marketing as a strategic driver of business growth.

Remember that building a product marketing function is an ongoing journey. Use these first 90 days to create momentum, establish credibility, and lay the groundwork for continuous evolution as your startup grows and matures.