Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Capstera, the operator of Stratridge (“we,” “our,” or “us”), concerning your access to and use of the Stratridge website and platform at stratridge.com (the “Service”). By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Service. By using the Service on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and all references to “you” include that organisation.

3. Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete registration information.
• Promptly update your information if it changes.
• Notify us immediately at support@stratridge.com of any unauthorised use of your account.
• Not share your account credentials with any third party.

4. Subscriptions and Billing

Stratridge is offered on a subscription basis. Subscription fees are billed in advance on a monthly or annual cycle, as selected at sign-up. All fees are exclusive of applicable taxes, which will be added where required by law.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; no partial-period refunds are issued unless required by applicable law.

We reserve the right to modify pricing with at least 30 days’ written notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

5. Digital Products — Terms of Sale

Where Stratridge offers downloadable digital products (templates, frameworks, reports, or similar), the following additional terms apply:

• —All sales are final. We do not offer returns, refunds, or replacements for digital products once a download link has been issued.
• —Download link validity. Download links expire 7 days from the date of purchase.
• —Download limit. Each purchase permits a maximum of three (3) downloads of the same file.
• —No redistribution. Public posting, sharing, resale, or sublicensing of digital products is strictly prohibited.
• —Pricing tiers. Individual, Enterprise, and Consultancy pricing tiers are defined at checkout. You must purchase the tier that corresponds to your actual use case. Misrepresenting your tier constitutes a material breach of these Terms.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Infringe the intellectual property rights of any third party.
• Upload or transmit malware, viruses, or other malicious code.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Scrape, crawl, or systematically extract data from the Service without our prior written consent.
• Use the Service to build a competing product or service.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

7. Intellectual Property

All content, software, designs, trademarks, and other intellectual property on the Service are owned by or licensed to Capstera and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service or its content beyond the limited licence to use the Service as expressly set out herein.

You retain ownership of any content you submit to the Service (“User Content”). By submitting User Content, you grant us a limited, non-exclusive, royalty-free licence to process that content solely to provide and improve the Service for you.

8. AI-Generated Outputs

The Service uses large language models and other AI systems to generate audit results, recommendations, copy drafts, and other outputs. These outputs are provided for informational and strategic guidance purposes only. They do not constitute legal, financial, or professional advice. You are solely responsible for evaluating and acting on any AI-generated output. We do not warrant the accuracy, completeness, or fitness for purpose of any AI-generated content.

9. Disclaimers and Limitation of Liability

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by applicable law, our aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) USD 100. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if required by law. You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Service ceases immediately, and we may delete your data in accordance with our Privacy Policy.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by email to registered users and by a prominent notice on the website at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

13. Contact Us

For questions about these Terms, please contact us at legal@stratridge.com or via our Contact page.